Digital BSS
Transform legacy environments into a unified, 5G-ready and cloud-native digital ecosystem
Netcracker Digital BSS leverages the power of AI to bring digital services to market quickly.
Enable Digital Business With Cloud-Native BSS
With more than 25 years of BSS success and innovation, Netcracker is the global leader in BSS solutions for more than 250 communications service providers and enterprise customers. Netcracker’s BSS services and solutions help launch new products, collect and grow revenue, expand partner ecosystems and provide world-class customer experiences.
Netcracker Digital BSS automates business processes to support the entire customer lifecycle from discovery, shopping, ordering and billing to payment and maintenance. It supports traditional, next-generation and value-added B2B2X services from day one. Digital BSS enables access to new revenue sources in a digital world while accelerating time to launch and scaling new lines of business, such as IoT, 5G, cloud applications and virtualized services.
Digital BSS Components
Enhances omnichannel customer journeys through a consolidated, real-time customer profile, automated quotation and ordering, proactive case management, unified service quality reporting and personalized loyalty programs.
Read MoreUtilizes fully convergent, carrier-grade charging and billing capabilities for all lines of business.
Read MoreProvides comprehensive sales pipeline management, sales forecasting capabilities and improved operations transparency from lead capture to opportunity closure.
Read MoreLaunches digital services rapidly with a large pre-onboarded partner ecosystem and end-to-end partner lifecycle management from onboarding to settlement.
Read MoreImplements centralized management of traditional, digital and partner-based offerings with dynamic management of the product lifecycle.
Read MoreProduct Overview Brochure
Netcracker Digital BSS/OSS Product Overview
Netcracker’s comprehensive product suite is designed to help service providers enable the digital lifestyle and innovate the digital enterprise.
Learn how you can evolve your business and operations with a single platform for digital transformation.
Customer Wins
altafiber Continues Long-Term Partnership With Netcracker for BSS/OSS and Managed Services
Read MorePolish Operator Play Extends Partnership With Netcracker for Digital BSS and Professional Services
Read MoreOdido Consolidates on Netcracker Digital BSS in Major Transformation Project to Become the Telco of the Future
Read MoreHrvatski Telekom Upgrades to Netcracker Revenue Management to Automate Billing Processes for Fixed and Mobile Customers
Read MoreIndustry Recognition
FutureNet World Awards 2024: The Customer Experience Award
Telecom Review Excellence Awards 2023: Best BSS Solution - Global
Read MoreTelecom Review Excellence Awards 2023: Best AI Use for Network Monetization - Global
Read More2023 Glotel Award for Progressing Monetization and Mobile Money
Read MoreAnalyst Reports
GenAI and Telcos: Addressing the Top 5 Misconceptions
Read MoreGenerative AI: Operators Take Their First Steps
Read MoreNetcracker Ranked the Overall Leader in Telco Republic’s Next-Generation Telecom Operations and Business Support Systems Market Assessment
Read MoreMovers & Shakers Interview with Ari Banerjee, Senior Vice President of Strategy, Netcracker Technology
Read More