Transportation & Logistics

Integration with operational and sensor systems, enabling near-real-time monetization of mileage-, toll-, subscription-, and SLA-based transportation services.

Configurable product catalog and dynamic pricing for tracking, analytics, insurance, IoT, intermodal transport and mobility-as-a-service (MaaS) models, and allow performance-based pricing.

Automated multi-party settlement, revenue sharing, and partner management to support tolling ecosystem and complex transportation value chains.

Consistent customer and partner experiences across web, mobile, portals, contact centers, and logistics platforms, with unified profiles.

Agentic AI-powered digital assistance, fully integrated with service orchestration and assurance system, for booking, real-time shipment status, billing inquiries, disruption alerts, and tailored offerings.

Configurable self-service personalized journeys featuring AI-assisted interactions and intelligent escalation for complex scenarios.

Embedded AI/GenAI for demand forecasting, capacity planning, fleet and route optimization, and proactive performance management.

Real-time dashboards and KPI monitoring for continuous visibility into service performance, SLA adherence, and on-time delivery rates across transportation and logistics operations.

Agentic AI, enhanced by NEC-enabled sensing and monitoring technologies, enables proactive identification of capacity constraints, potential delays, weather impacts, and operational anomalies.

End-to-end service and process automation across onboarding, booking, order management, service fulfillment, assurance, and exception handling.

Integrated management of digital services platforms, connected vehicles and devices, infrastructure and third-party systems, providing end-to-end lifecycle visibility.

Agentic AI-driven orchestration across fleets, routes, terminals, and partners networks enabling closed-loop automation, rapid issue resolution (delays, congestion, rerouting), and real-time optimization of services capacity.

Ecosystem-scale coordination across intermodal logistics, platform-based brokerage, and integrated mobility services, aligned with NEC transportation ecosystems where required.

Enabling interoperability across shippers, carriers, infrastructure operators, authorities, and marketplaces while maintaining governance and control.

Omnichannel engagement, digital commerce, planning, orchestration, assurance, analytics, and AI, aligned to transport and logistics transformation.

Support for SaaS, hybrid, and private cloud deployments to address operational, regulatory, and data sovereignty requirements.

Future-ready foundation supporting autonomous operations, digital twins, sustainability tracking, and integration with NEC’s broader smart mobility portfolio.

Focused on redesigning business models and operations, enabling AI-driven customer engagement, ecosystem-based services, and mobility innovation.

End-to-end data strategy, aggregation, and observability supporting real-time insights, AI enablement, operational efficiency, and compliance requirements.

Integrated system orchestration across transport management, IoT-enabled infrastructure, operational platforms, payment solutions, and partner ecosystems.