Netcracker MVNO Cloud Solution

To capture untapped growth, telcos need a platform that can simplify the launch of MVNOs and deliver personalized, targeted mobile experiences.

Netcracker MVNO Cloud Solution allows telcos to offer partners and brands the tools they need to jumpstart their MVNO business, streamline operations and deliver unmatched customer satisfaction.

Netcracker’s consistent focus on digital customer experience, unparalleled telecom expertise and self-service capabilities help MVNOs launch services in weeks, acquire new customers in minutes and build a strong brand reputation. The solution lets brands enter the mobile market with minimal upfront investment and lower ongoing costs, leveraging the telcos’ existing network infrastructure while scaling effectively as their customer base grows.

Netcracker MVNO Cloud Solution is a multitenant offering that gives telcos the ability to support a variety of MVNO markets – including consumer, B2B and IoT/M2M – with unlimited scalability. It seamlessly connects MVNOs to their wholesale telco partners, allowing them to efficiently engage with customers and manage service provisioning, delivery and ongoing operations with a secure, as-a-service model.

For telcos with global or regional footprints, the solution supports multi-segment, multi-language, multi-country and multi-currency scenarios. Built on cloud, open APIs and AI, it delivers a modern, scalable technology foundation. 

• Launch new offers in minutes using AI Agents and ready-made templates

• Easily combine telecom, digital and OTT services for exclusive deals

• Run targeted campaigns with flexible plans, discounts, vouchers and promotions

• Use advanced strategies like tiered pricing, custom plans and trial offers

• Expand with flexible pricing and market support tailored to geography, brand or customer segment

• Give customers a highly personalized shopping experience through a mobile app or browser

• Provide a consolidated self-service customer portal

• Use digital AI Agents to elevate the customer experience with rapid and accurate  care and troubleshooting

• Offer loyalty programs, referrals and rewards to strengthen customer connections

• Establish unique branding

• Automate the process from ordering to activation for 5G and other services

• Manage eSIM and SIM cards for faster service onboarding

• Easily transition customers from other operators with Mobile Number Portability (MNP)

• Maintain visibility on telecom assets like mobile devices, phone numbers and SIM cards

• Integrate with existing supply chains, shipping and handling systems

• Make it easy for customers to check their balance at any time

• Allow customers to top up their balance through any channel

• Create clear, interactive bills, including tax details

• Support simple billing operations with transparent, regulation-compliant reports

• Integrate with existing financial systems, including payment gateways and ERP