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Training Services
We analyze your needs to deliver a tailored training program. Learn at your own pace online or take advantage of virtual and classroom-based training with expert instructors.
Learn, Adopt, Accelerate
Learning to use new software can be challenging, but we are here to help with best-in-class training services to suit everyone’s learning preferences.
Employees drive the success of your organization. Investing in their skills as you adopt a new solution is an essential part of maintaining your competitive edge.
Whether you are just starting your journey with Netcracker, upskilling employees or preparing for a major update, we will accelerate your teams’ productivity and set them on the path to success.
Training Service Components
Training Needs Analysis. Define your requirements. We will interview stakeholders to understand your training needs.
Familiarization Training. Learn what is possible with the Netcracker solution, so you can make informed decisions.
Train-the-Trainer. Scale your learning. We will teach a select group of your people to train everyone else.
Custom Training. Support each team’s learning needs — from sales and service agents to admins and developers — with our personalized training.
Microlearning Videos. Empower users with short videos that provide the information they need when they need it.
Elearning. Learn anywhere at your own pace with online courses.
User Guides. Consult user-oriented, task-based assistance tailored to your solution.
Digital Adoption. Support users with in-app guidance for learning at the right place and time.
Customer Wins
