Netcracker's Blog: Automation

What is Customer Journey Management?

Customer journey management informs the user experience regarding which products, offers, options and next steps to display to any customer at any point in an engagement.

October 31, 2018

Succeeding at the Edge

The nascent edge computing market introduces opportunities for service providers to complement cloud business models and enable more comprehensive digital ecosystems.

October 29, 2018

5 Ways to Improve Service Fulfillment in a Hybrid Operations Environment

Operators with hybrid operations must consider evolving their service fulfillment roles to meet the digital world’s expectations for agility and performance.

October 22, 2018

Netcracker Business Cloud Overview

Introducing the Netcracker Business Cloud: The industry's first full-stack, cloud-based SDN/NFV solution as a service.

October 8, 2018

The Changing Role of Next Generation OSS

OSS cannot be overly complicated if it is to stimulate greater use of next generation connectivity services.

September 24, 2018

5 Key Takeaways From Mobile World Congress Americas

5G, AI, network performance and security are all becoming increasingly important topics as networks evolve and service demands change.

September 19, 2018

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Press Releases

Netcracker Positioned as a Leader in IDC MarketScape: Worldwide Telecom Autonomous Network Operations Solutions 2026 Vendor Assessment

November 3, 2026

Netcracker Showcases Leadership in Driving Business Value for Operators with AI and Automation at FutureNet North America

October 28, 2026

Netcracker Earns Three Frost & Sullivan Best Practices Awards for Industry Leadership and Innovation Analyst Firm Recognizes Netcracker for Excellence Across Global, Asia-Pacific and Global Satellite OSS/BSS Markets

October 21, 2026

Netcracker Adds AI-Enabled E-Commerce Capabilities to Engagement with Cablelynx Broadband U.S. Communications Service Provider to Optimize its Call Centers and Provide a More Personalized Customer Experience Through Unique E-Commerce Solution

October 13, 2026

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