Netcracker's Blog: Customer Experience

Telus and du Describe the Challenge of Building Platforms and Changing Telco Culture

During DTW23 - Ignite, Telus’ Hesham Fahmy and du’s Jamal Najem joined Netcracker President Sylvain Seignour to share how they are transforming their businesses to compete in the digital-first era.

October 29, 2023

On Video: Vodafone Oman Discusses Its Digital-First Approach and Relationship with Netcracker

Bader Al Zidi, CEO at Vodafone Oman, discusses the company’s approach as a greenfield Digital-First provider, as well as its evolving relationship with Netcracker.

August 30, 2023

On Video: T-Mobile US Discusses Digital Transformation

Dan Thygesen, SVP and GM – Wholesale at T-Mobile US, discusses the company’s digital transformation journey and plans for the future, as well as the capabilities and functionalities Netcracker provided throughout the process.

July 9, 2023

On Video: Nuuday Shares Update on Digital Transformation

Monika Gullin, CTO at Nuuday, discusses the company's transformation journey and why it selected Netcracker as a partner for the process.

June 20, 2023

On Video: Vodafone Oman on its Evolving Partnership With Netcracker

Stelios Savvides, CTO at Vodafone Oman, discusses the company's progress during its first year and its partnership with Netcracker.

June 13, 2023

On Video: Zain KSA on its Rapid Rollout of 'Transformative' 5G

Maha Ibrahim AlQernas, VP of Business and Fulfillment at Zain KSA, discusses the company's 5G rollout and partnership with Netcracker.

May 24, 2023

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Press Releases

Netcracker Positioned as a Leader in IDC MarketScape: Worldwide Telecom Autonomous Network Operations Solutions 2026 Vendor Assessment

November 3, 2026

Netcracker Showcases Leadership in Driving Business Value for Operators with AI and Automation at FutureNet North America

October 28, 2026

Netcracker Earns Three Frost & Sullivan Best Practices Awards for Industry Leadership and Innovation Analyst Firm Recognizes Netcracker for Excellence Across Global, Asia-Pacific and Global Satellite OSS/BSS Markets

October 21, 2026

Netcracker Adds AI-Enabled E-Commerce Capabilities to Engagement with Cablelynx Broadband U.S. Communications Service Provider to Optimize its Call Centers and Provide a More Personalized Customer Experience Through Unique E-Commerce Solution

October 13, 2026

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