Netcracker's Blog: OSS
Building Autonomous Networks That Drive Business Growth
Operators can adopt a pragmatic path to TM Forum AN Level 4 autonomy by combining domain automation and Agentic AI to transform complex network operations into self-optimizing engines that drive rapid business expansion.
Preparing BSS and OSS for the Agentic AI Era
Leveraging data federation alongside MCP, A2A protocols and open APIs will enable real-time, autonomous operational decisioning across distributed data sources.
The Critical Role of Customer Management in Driving Telco Sales Automation
In today's hyper-competitive telecommunications landscape, the ability to rapidly respond to customer needs while maintaining operational efficiency is essential for survival. At the heart of this transformation lies comprehensive customer management and customer experience (CX) capabilities, which have evolved from simple contact management into sophisticated ecosystems that drive sales automation across the entire customer lifecycle.
AI and Automation Set the Pace at FutureNet World
FutureNet World 2026 returned to London, with close to 1,000 attendees convening to discuss deployment trends and challenges with AI, cloud and automation.
Netcracker at MWC 2026: A Bold Vision for Agentic AI and the Future of Telecom
Mobile World Congress (MWC) Barcelona is once again setting the stage for the most forward-thinking ideas in connectivity, intelligence and digital transformation. And, once again, Netcracker Technology is front and center with innovations that signal a new era for telecom operators.
The Critical Role of Customer Management in Driving Telco Sales Automation
In today's hyper-competitive telecommunications landscape, the ability to rapidly respond to customer needs while maintaining operational efficiency is essential for survival. At the heart of this transformation lies comprehensive customer management and customer experience (CX) capabilities, which have evolved from simple contact management into sophisticated ecosystems that drive sales automation across the entire customer lifecycle.